Returns & Exchanges
At Andy Okay, we want you to be completely satisfied with your new home decor. If your purchase doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.